Refund policy

Returns

Potluck accepts returns for any reason within 30 calendar days of order delivery (90 days for international orders.)

To Begin a Return

• Submit the contact form at the bottom of this page.
• Include your order number and the item(s) you would like to return.
• Please contact us using the same email address you used to place the order (if possible.)
• Customers must contact us with their order number and return details before shipping items back to Potluck. Returns without prior email confirmation will be refused / returned to sender.

Refunds

Refunds are issued when an order is cancelled or when returned items are received at our fulfillment center.

Refunds are generally processed within 5 business days but credit card companies may take up to 30 days to process funds. If you are due a refund and have still not received it after 30 days, please contact your bank and/or credit card company.